Frequently Asked Questions
Please read our FAQ before sending us a message.
Access Rehabilitation Equipment ships to any destination in Australia at the Flat rate of $9.95. Freight is free for all orders over $50.
You can pay via your Paypal account, by Credit Card (through Paypal) or via Zip Pay. We can also accept cheques (though we will need the funds to clear before we can ship your goods).
Allow 3 – 5 days for items that are in stock.
Some deliveries may take up to 7 – 10 days depending on availability.
Our Geotrust SSL Certificate guarantees the highest possible encryption level for online transactions.
This certificate provides 256 bit encryption to ensure your information is secure and remains private.
If you’re not satisfied with your order for any reason, please call or email us to discuss your situation. We will gladly cover the cost of return freight for goods that are unopened and/or are in clean condition.
Yes. You will receive an itemised invoice showing GST via email after submitting your order.
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